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The SaaS model is under pressure (and AI is to blame)

 

For years, freelancers and small businesses have relied on multiple SaaS tools to manage key tasks: invoicing, CRM, accounting, scheduling, time tracking... Each tool has its own learning curve and cost, creating a complex and inefficient environment.

This fragmented model not only consumes time and money, but also forces users to adapt to tools that evolve slowly, with rigid development cycles that are not very customer-centric.

Today, AI offers a radical alternative: not adding new features, but transforming the experience from the ground up. We are no longer talking about more software, but a new way of interacting with your business.

 

The broken cycle of traditional SaaS

Software as a service has grown rapidly, but its development model remains anchored in long, inflexible cycles:

- Roadmaps defined a year in advance.
- Priorities based on what is technically feasible, not on what the user really needs.
- Features that take months to see the light of day... and by the time they arrive, they may already be outdated.

And in the meantime, users are still forced to adapt to the software, rather than the software adapting to them.

AI is not a button. It is a revolution

Many SaaS companies have tried to ride the wave of Artificial Intelligence. The result? A button here to summarize, another there to autocomplete or search faster. But the underlying experience does not change.

AI should not be an additional feature. It should be the core. With AI properly implemented, you no longer need a tool for every need. An intelligent system can detect what you need and activate the right agent at the right time.

 

IAhoy: a conversational ecosystem where everything flows

At IAhoy, we understood this from the outset. That's why we didn't just add AI to a classic SaaS. We created something completely new. A single conversational space, accessible via WhatsApp or the web, where freelancers and small businesses can:

  • Send invoices
  • Record hours
  • View their schedule
  • Check income
  • Add contacts to the CRM
  • Request help with tax matters

6 SaaS in 1, and counting

Before, you needed six different tools, each with their own subscriptions and learning curves, to cover all your operational needs. Now, everything is resolved without having to learn anything or navigate menus: you just type and the system responds or acts on your behalf.

Who wins with this? The customer. Because they save time, money, and frustration. Because they don't need to learn how to use anything. Because they can focus on what matters, which is their work.

The change is already underway

The way we interact with software is changing: fewer platforms, less complexity, and more focus on people.

At Nucleoo, we are committed to this path with IAhoy, a conversational space that simplifies work and eliminates technological friction. The future of SaaS lies in unified and natural experiences, and that change is already underway.

Want to see it in action?